This Privacy Policy explains how Surya Rajgor collects, uses, discloses, and safeguards your information when you visit our website or use our services.
1. Introduction
At Surya Rajgor, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we handle your data when you visit https://suryarajgor.com, contact us, or purchase services/products.
Service Logs & Diagnostics: Error logs, server metrics, and debugging output shared for troubleshooting
Communication Data: Emails, messages, support tickets, and other communications
Information Collected Automatically
Usage Data: IP address, browser type, device info, pages visited, time spent, referrer
Analytics Data: Basic analytics (e.g., Vercel Analytics / Google Analytics if enabled)
Cookie Data: Data stored in cookies and similar technologies
Third-Party Information
YouTube: Public channel/video information when we display YouTube content
Social platforms: Public info if you interact with our social profiles
3. How We Use Your Information
Provide Services: Deliver server setup, development, automation, plugins, and support
Project Delivery: Complete projects, debug issues, and provide updates
Communication: Reply to inquiries and send status updates
Payment Processing: Process payments, generate invoices, prevent fraud
Website Improvement: Improve UX and performance
Legal Compliance: Comply with law and protect rights
4. Cookies and Tracking Technologies
We may use essential cookies and analytics cookies to understand website usage and improve performance. You can control cookies in your browser settings, but disabling cookies may affect functionality.
5. Sharing Your Information
We may share information with trusted providers only to run our business:
Payment processors: to process transactions
Hosting/infra providers: to host services and deployments
Email providers: to send communications
Analytics providers: to measure website performance
We do not sell your personal information.
6. Credentials & Sensitive Data Handling
For certain services, you may provide credentials or sensitive technical data (SSH/API keys/panel access). We use this information only to deliver the requested service.
We recommend temporary or limited-access credentials where possible.
Credentials are retained only as long as needed for delivery/support and can be deleted upon request.
We may store project files/configs temporarily to complete the work and provide short-term support.
7. WhatsApp API Services
If we help you set up or develop WhatsApp API solutions, you are responsible for obtaining user consent, complying with WhatsApp/Meta policies, and complying with applicable laws (including marketing/messaging rules). We provide technical setup and development; policy compliance remains your responsibility.
8. Data Retention
We retain personal information only as long as needed for business, support, and legal purposes.
Project data / configs: typically up to 90 days after delivery (or earlier on request)
Invoices/transactions: up to 7 years for tax/accounting
Communications: up to 3 years for support history
9. Your Privacy Rights
You may request access, correction, or deletion of your personal data by emailing [email protected]. We typically respond within 30 days.
10. Children's Privacy
Our services are not directed to individuals under 13. If you believe a child provided personal information, contact us and we will delete it.
11. International Data Transfers
Your information may be processed on servers located outside your region depending on providers used. By using our services, you consent to this processing.
12. Changes to This Privacy Policy
We may update this Privacy Policy by posting an updated version and changing the “Last Updated” date.
